Watertown Committee on Personnel & City Organization
Monday July 15, 2024
The order of items in transcripts appear in the chronological order in which they were taken up. Some Agenda items may have been skipped.
CAROLINE15.95 BAYS15.95 -15.95 COMMITTEE15.95 ON15.95 PERSONNEL15.95 AND15.95 CITY15.95 ORGANIZATION15.95 CHAIR15.95 -15.95 Okay.15.95 Then16.43 I'm16.67 gonna16.91 call17.31 the17.47 meeting.21.18 This21.18 is21.34 the21.5 personnel21.59 and22.23 city22.39 organization22.7 meeting23.27 for23.74 the23.9 purpose24.06 of24.46 talking25.82 the25.82 manager26.14 about26.7 the27.02 policies27.11 that27.66 we27.82 want27.98 in28.3 the28.46 chief29.52 confirmation29.84 officer.30.4 Caroline37.48 Bay's37.8 the38.05 chair,40.45 John41.01 Gannon41.01 vice41.01 chair,42.37 and42.92 Nicole42.92 Gardner,43.33 secretary.45.36 Okay.46.08 So49.36 does51.04 anybody51.68 wanna52.32 start52.56 off52.88 with53.12 either53.93 questions54.16 or54.57 just54.97 thoughts55.28 on55.6 what55.84 you56.09 wanna56.25 see?56.48
58.73 NICOLE58.73 GARNDER58.73 -58.73 COMMITTEE58.73 ON58.73 PERSONNEL58.73 AND58.73 CITY58.73 ORGANIZATION58.73 MEMBER58.73 -58.73 I59.77 didn't59.84 see60.16 anything60.33 in61.42 the61.66 email61.66 of61.98 a62.3 job62.46 description.62.62 Did63.02 we63.1 get63.18 one63.42 and63.58 did63.66 I63.82 miss63.98 it?64.14 I64.38 might64.46 have.65.1
65.5 JOHN65.5 GANNON65.5 -65.5 COMMITTEE65.5 ON65.5 PERSONNEL65.5 AND65.5 CITY65.5 ORGANIZATION65.5 MEMBER-65.5 Well,65.5 I65.82 I65.98 just66.06 downloaded66.3 the66.7 vacancy66.86 announcement67.34 for67.82 the67.98 CIO.68.06
69.56 GARDNER69.56 -69.56 Was69.56 that69.64 sent69.64 to69.8 us,70.11 or?70.83
70.83 GANNON70.83 -70.83 No.70.83 I71.88 saw71.95 that72.19 the72.44 position72.83 was73.23 posted,73.47 so73.8 I73.95 went74.11 into74.35 the74.59 actual74.92 vacancy75.56 announcement.76.03 I77.41 could77.49 read77.73 it77.89 for78.29 the78.29 board.78.45
79.65 GARDNER79.65 -79.65 I79.65 don't79.81 think79.97 you80.13 need80.21 to80.37 read80.45 out80.61 loud,80.69 but80.85 I81.01 wouldn't81.09 mind81.33 if81.57 you81.73 had81.89 a82.13 chance,82.53 maybe82.77 you82.77 could82.85 talk83.09 first.83.25 Actually,83.97 I84.45 guess84.61 maybe,85.09 George,85.73 do85.97 you86.01 wanna86.05 just86.53 start87.17 by87.48 sharing87.73 anything,88.53 or?88.84
88.84 GEORGE88.84 PROAKIS88.84 -88.84 CITY88.84 OF88.84 WATERTOWN88.84 -88.84 Well,88.84 I89.17 mean,89.41 the89.56 first89.73 thing89.89 I'll90.05 share90.2 is,90.44 we90.92 are91.17 in92.2 a92.37 process92.99 of93.39 trying93.55 to93.87 organize94.03 job94.59 descriptions,94.91 and95.47 we95.87 don't95.95 have97.15 them97.47 exactly97.79 the98.27 way98.43 they98.67 should98.83 work.99.07 So,99.71 I'm100.03 reluctant100.27 sometimes100.83 to101.39 talk102.2 too102.44 much102.69 about102.77 job103.17 descriptions,103.41 so103.72 we103.97 fix104.13 that104.44 problem104.69 as105.01 I105.25 brand105.89 concept.106.84 But107.65 I107.89 do107.97 hope108.2 at108.44 some108.61 time108.69 in108.92 the109.08 next109.25 year109.41 with109.72 a109.89 fully110.13 built110.44 HR111.7 office112.02 now,112.5 and112.98 the113.22 ability113.38 to113.94 move115.06 forward115.3 some115.62 of115.86 our115.94 HR116.18 programming,116.98 we're117.14 able117.14 to117.3 solve117.38 the117.7 fact117.78 that118.02 we118.1 went118.18 through118.34 a118.5 whole118.58 process118.82 to119.27 pre119.56 draft119.86 job120.16 descriptions120.46 and120.76 then121.06 never121.36 took121.65 them121.95 through122.25 the122.55 last122.85 couple123.15 steps.123.45 So123.74 we124.04 wanna124.34 get124.64 them124.94 through125.24 the125.54 last125.83 couple126.13 steps.126.43 So126.73 I'm126.93 somewhat127.13 reliant127.61 on128.17 creating128.65 these129.37 individual129.61 ads,130.25 which130.57 we130.81 post131.05 as131.37 soon131.45 as131.69 we131.77 can131.85 just132.09 to132.33 get132.41 something132.57 out132.89 there133.05 and133.21 start133.37 collecting133.61 resumes.134.09 But,135.61 you136.01 know,136.17 they're136.33 vacancy137.35 announcements137.75 on138.24 a138.47 website.138.56 If139.03 something139.91 comes140.24 out140.39 of140.63 these140.72 meetings141.03 that141.35 causes142.63 us143.03 to143.28 wanna143.44 evolve143.75 the144.75 way144.91 we145.15 do145.23 the145.39 announcement,145.63 that's146.11 fine.146.35 But146.59 I146.75 do146.83 like146.99 to147.15 get147.23 them147.39 out147.47 as147.63 soon147.79 as148.03 I148.19 can148.27 just148.51 to148.75 kind148.83 of149.15 keep149.15 things149.39 moving.149.71
150.11 So150.67 we150.83 do150.91 have151.07 an151.23 announcement151.47 version152.11 that152.59 we152.83 put152.99 out153.15 there153.39 last153.71 week.154.03 And159.75 reg159.99 director,159.99 by160.47 the160.63 time160.71 I160.94 got161.1 to161.26 you161.43 I161.58 had161.66 quite161.91 a,162.14 by162.9 the162.94 time162.98 I163.1 got163.22 to163.38 the163.46 council163.54 meeting,163.86 I164.02 had164.18 quite164.26 a164.42 few,164.5 applicants165.54 sort166.02 of166.26 turn166.5 around166.66 to167.62 interviews167.78 in168.26 the168.42 near168.5 future.168.74 This169.38 one,169.62 we've169.86 really170.18 just170.42 posted170.66 and170.98 we're171.14 just171.38 starting171.62 to171.86 collect172.15 data172.39 with172.47 it.172.54 So172.78 there's173.03 more173.19 time173.99 to,174.39 that178.31 we'll178.47 probably178.71 spend179.26 searching179.99 for180.47 people180.63 before181.23 we181.55 go181.63 into181.87 interviews.182.11 As183.87 I've184.03 said,184.27 I184.59 use185.79 these186.19 meetings186.43 to186.91 help186.99 involve187.39 the187.79 interview187.95 questions,188.35 the188.83 selection189.07 process,189.55 and190.03 the190.19 ability190.35 to191.38 refine,192.74 so192.97 it's192.97 very193.29 helpful.193.53 But195.29 I195.42 certainly195.53 could196.01 also,197.14 around197.38 vacancy197.69 announcements199.92 more200.18 if200.44 we200.7 want200.96 me201.12 to.201.36 And,202.96 just203.6 in203.92 general,204.16 at204.56 some204.72 point,204.88 I205.2 hope205.28 we205.52 have,205.68 like,205.92 a207.03 set207.1 group207.5 of207.75 job207.99 descriptions208.31 that,208.87 you209.19 know,209.26 we've209.5 got209.58 obviously209.75 changes210.15 in210.63 need210.71 in210.91 our211.1 baseline211.34 for212.78 for213.03 particular213.34 positions.213.99
215.48 You215.48 know,215.64 here,215.96 as217.08 it217.48 mentions,217.72 you220.36 know,220.6 there's220.68 a220.92 baseline221.88 degree222.44 requirement222.76 for223.32 bachelor's223.56 degree224.17 in224.25 something224.41 related224.72 to225.28 this.225.44 There's225.76 a225.93 master's226 degree226.49 that226.72 substitutes226.89 for227.44 years227.61 of227.93 experience230.17 with230.25 a230.25 recommendation230.25 of230.25 10230.25 years230.49 of230.72 direct230.89 possible231.34 experience,231.98 preferably232.62 in233.26 the233.3 municipal233.34 setting.233.82 Municipalities235.1 do235.98 sometimes236.14 find236.62 IT236.94 directors237.26 out237.66 of237.9 non237.98 municipal238.3 settings.238.78 Although239.67 Chris239.99 McClure240.15 and240.15 I240.55 were240.71 having240.94 brilliant241.26 conversations241.75 today242.39 about242.63 how243.43 much244.47 of245.43 a245.59 ramp245.83 up246.15 there246.31 is246.47 in246.78 understanding247.03 municipal248.15 government248.31 for248.79 somebody249.03 who249.75 hasn't249.91 been250.31 in250.47 that250.63 world.250.87 So251.75 there251.83 is,252.07 as252.87 he253.11 said,253.27 a253.43 little253.51 bit253.67 of253.91 culture253.99 shock254.39 when254.71 you254.95 take255.03 your255.19 first255.78 municipal255.86 IT256.5 job256.9 and257.14 get257.31 used257.54 to,257.79 you258.58 know,258.75 understanding259.06 what259.7 the259.87 assessor's260.1 programs260.67 are,261.14 and261.38 understanding261.54 how262.5 an264.62 auditing,264.86 you265.58 know,265.82 a266.06 financial266.22 software266.7 like267.02 Munis267.42 works.267.74 Kind268.06 of268.3 those268.38 particular269.1 pieces269.66 of270.06 what270.22 we270.46 do270.62 in270.86 municipal271.26 government271.66 that271.66 may272.46 not272.55 be272.79 as272.87 transferable273.19 if273.9 you274.15 go274.23 from274.38 IT274.63 director274.94 from275.43 one276.79 type277.03 of277.26 company277.43 to277.75 another277.9 type278.31 of278.55 company.278.71 There's279.11 something279.35 unique279.9 there.280.31
280.55 So,280.55 you281.91 know,282.07 certainly,282.39 that's282.87 why283.11 that283.35 municipal283.51 experience283.91 is285.19 preferred.287.91 I288.15 think288.15 it's288.15 helpful,288.15 but288.15 we288.15 kind288.31 of288.63 have288.63 to288.79 see288.87 and289.11 understand289.27 the289.75 candidate,290.39 from292.45 there.292.45 You292.62 know,292.77 as293.1 this293.5 notes293.5 the293.81 step294.77 one295.1 salary295.33 is295.74 142886.296.21 I298.56 can298.72 get298.96 somewhat299.76 aggressive300.24 hiring300.72 beyond301.2 that301.68 and301.92 set302.16 up302.4 if302.72 I302.8 can.303.04 The304.56 challenge304.8 is305.2 if305.36 you305.52 go305.88 too306.04 high306.27 on306.36 that306.51 step306.75 system,306.92 you307.31 start307.48 squeezing307.95 your308.44 ability308.75 to309.39 have309.88 that310.12 salary310.27 growth310.75 on311 set311.15 of311.39 systems314.33 it's314.33 interesting.314.33 But314.33 what314.57 we314.73 did,315.05 I315.93 was316.01 actually316.25 looking316.57 back316.89 today317.13 at317.53 the317.69 report318.57 from318.97 the319.13 classic319.29 COP319.77 study,320.09 and323.21 kind323.45 of323.77 where323.77 the323.94 averages324.1 were324.65 in324.81 our324.89 comparable325.06 unit.325.45 So326.01 they326.25 were326.33 in326.81 the327.13 150.327.38 So328.1 we're328.33 kind329.06 of329.3 we're329.38 in329.54 the329.69 ballpark.329.77
330.79 GANNON330.79 -330.79 Can330.79 I330.95 ask,331.11 is332.31 it,332.55 have333.35 we333.59 hired333.75 positions334.79 above335.43 the335.83 step336.07 on336.31 salary336.47 for336.95 the337.19 deciding337.27 deficient?337.67 I338.95 know339.11 the339.35 the340.07 step340.37 system340.6 is340.93 probably341.16 new.341.56
342.76 PROAKIS342.76 -342.76 The342.76 step342.85 system343.08 took343.49 effect343.64 15344.04 days344.37 ago,344.69 so345 it's345.16 a345.56 relatively345.56 new346.13 experience.346.28 My349.16 general349.48 philosophy350.2 on350.84 hiring351 beyond351.48 step351.88 one352.68 is352.92 that353.8 they're,354.68 I356.53 get356.69 very356.85 worried357.25 about357.57 doing357.81 it358.06 when358.13 people358.38 were358.77 here359.01 for359.25 a359.38 long359.5 time359.74 in359.89 the360.06 same360.21 job360.45 just360.77 got361.01 put361.33 on361.5 the361.65 step361.74 .362.38 So362.38 that362.53 becomes362.77 an363.18 issue363.25 like,363.57 you365.1 know,365.26 for365.42 example365.66 if366.06 I'm366.78 hiring366.78 a367.1 senior367.26 planner,368.54 and368.78 I368.78 have368.94 three369.1 senior369.34 planners,370.22 they370.46 just370.46 moved370.78 on370.94 to371.18 step371.26 1,371.5 and371.74 now371.98 I371.98 bring372.14 in372.46 someone372.86 new.372.86 I373.02 don't373.1 wanna373.34 drop373.58 them373.74 on373.98 step374.14 4.374.85
374.93 GANNON374.93 -374.93 But375.25 the375.81 CIO,375.81 I375.81 mean,375.96 the377.09 CIO377.65 is,378.13
378.52 PROAKIS378.52 -378.52 This378.52 does378.76 not379.09 apply.379.4 This380.37 does380.52 not380.69 apply381.32 in381.73 the381.73 circumstance.381.73 So,381.73 I381.88 mean,381.96 what382.61 I382.85 look383 at383.32 is383.73 CIO385.23 is,386.35 my387.39 recollection387.63 is388.27 they're,388.43 I388.88 think,388.93 they're388.97 in389.02 the389.07 the391.15 top391.69 step391.93 group,392.4 the392.73 assistant392.88 manager,393.37 the393.85 DPW394 director,394.65 the395.29 deputy395.44 manager,395.85 assistant396.17 manager,396.49 the397.05 DPW,397.13 and398.49 I398.65 think398.73 CFO,399.05 CIO399.89 kind400.24 of400.59 sit400.95 up401.3 there,401.65 the401.89 top402.05 category.402.37 So404.05 I'm404.29 really404.45 just404.61 kind404.85 of405.09 comparing405.09 them,405.73 those406.13 individuals406.45 against407.17 each407.49 other407.65 to407.97 make408.05 sure408.21 this408.45 new408.69 coverage408.77 got409.17 to409.41 be409.49 placed410.12 a410.28 good410.51 place410.84 on411 that411.24 scale.411.4 I412.84 would413 not413.24 hire413.4 someone413.8 on414.04 step414.28 17414.6 on415.31 a415.96 17415.96 step415.96 scale.415.96 I416.36 just416.44 I416.84 won't416.92 do417.24 that.417.48
417.8 GANNON417.8 -417.8 What418.17 is419.23 the419.43 salary419.51 in419.99 that420.07 range?420.23
420.71 PROAKIS420.71 -420.71 I420.71 will,421.43 I'll423.03 look423.19 at423.67 this425.51 as425.67 we425.91 speak.426.23 But427.77 I427.94 will428.18 give428.18 you428.25 an428.42 idea.433.62 So,435.4 actually,436.6 they're437.24 in437.4 the437.56 second,437.96 they're438.2 in438.2 the438.28 second438.36 round.438.68 The440.28 range440.6 for441 CFO,441.32 CIO,441.88 director442.44 of442.84 public442.92 buildings,443.16 and443.48 superintendent443.64 of444.28 public444.28 works,444.68 which444.99 is445.14 grade445.38 16.445.87 There's446.58 142446.99 to448.26 196,448.5 125.452.42 And452.42 there452.5 are452.62 2%452.74 steps453.3 in453.62 between453.78 those.454.34
455.06 GARDNER455.06 -455.06 Sorry.455.06 132455.38 to455.94 196456.18 roughly.456.82
458.66 PROAKIS459.88 -459.88 142459.88 to459.88 196.459.88 The459.88 two460.13 that460.29 are460.6 above460.76 that461.08 are461.32 the461.49 assistant461.56 city461.88 manager,462.2 deputy462.6 city462.93 manager.463.16 Their463.49 range463.73 is463.96 153464.44 to464.93 210.465.16 But,466.13 again,466.29 like,466.6 my466.93 current467.16 staffers467.56 are468.04 on468.2 the468.37 lower468.52 end468.76 of469.16 that472.91 range.473.23
474.91 GANNON474.91 -474.91 Well,474.91 my475.23 concern475.39 is475.79 that476.03 I've477.42 been477.98 in,478.3 I478.69 helped478.94 hire479.25 the479.5 CIO,479.66 of480.22 some480.3 of480.62 them480.69 when480.78 I481.01 was481.1 there,481.25 and481.5 I482.38 think482.46 the482.69 starting482.94 range483.66 is484.29 much484.29 too484.53 low484.69 to484.93 capture485.09 someone485.49 that485.97 has486.69 experience486.93 in487.41 the487.57 sector,488.69 has489.81 the490.13 technical490.37 training,491.49 capability,492.29 education492.29 to493.35 make493.43 this493.67 work493.75 for494.15 us.494.23
495.11 PROAKIS495.11 -495.11 You495.11 may495.43 very495.67 well495.91 be496.23 right.496.47 I'll497.67 share498.38 one498.63 more498.79 piece499.75 of499.99 information500.15 because500.63 the501.32 specific501.56 position502.04 is502.44 actually502.68 one503.08 that503.88 we504.2 pulled505 surrounding505.4 communities506.2 on.506.76 So507 we507.16 have507.4 data507.72 from508.12 about509.44 a509.61 year510 and510.08 a510.17 half510.32 over510.64 this511.05 point,511.37 but512.4 it's512.57 not512.88 bad513.52 information513.85 to514.73 use515.68 as516 a516.09 base516.25 assumption516.57 to517.04 try517.13 to517.37 find,530.4 It's530.88 appendix.531.37 Bear533.28 with533.61 me.533.85 Here551.59 we551.91 go.553.27 So553.91 we554.87 looked555.11 at555.35 Arlington,555.59 Burlington,556.23 Dedham,556.95 Natick,557.59 Needham,558.64 Newton,559.04 Norwood,559.68 Somerville,560.16 Waltham,560.73 and561.28 Woburn.561.52 I562.88 have563.13 actual563.45 salaries564 for566.22 seven566.3 of566.62 those566.78 places.567.18 The569.02 average569.34 on570.94 the571.18 actual571.34 salary571.82 of572.62 those573.18 seven574.06 places,574.06 and574.06 this574.3 is574.38 two574.54 years574.78 ago,576.76 because577 I577 was,577.16 you577.33 know,577.4 year577.64 and577.96 a578.08 it's578.45 probably578.76 two579.16 fiscal579.4 years579.73 ago,581.33 is583.17 133.583.17 But583.17 you583.25 look583.41 at583.57 places583.73 that584.45 have584.69 the584.93 sophistication585.17 of585.61 the586.05 systems586.13 like586.53 we586.85 do.586.93 Arlington's587.65 at588.21 160,588.37 Newton's589.01 at589.41 155,589.57 Norwood's591.01 at591.41 147.591.57 And593.48 then593.55 you593.72 look593.79 at594.04 the594.2 salary594.27 ranges,595.55 I595.79 didn't595.88 have596.12 any596.27 actual596.6 number597 for597.32 Somerville,597.48 but597.96 their598.12 range598.27 is598.6 140598.84 to600.12 193.600.12 It's600.12 actually600.27 very601 similar601.32 our,604.05 Waltham's604.05 range604.77 tops605.65 out605.89 at606.21 147,606.29 Newton's607.89 range608.45 tops608.93 out609.17 at609.33 177.609.49
612.36 GARDNER612.36 -612.36 But612.36 wouldn't612.68 this612.92 benchmarking613.24 may613.88 have613.88 been614.12 what614.51 drove614.92 our615.39 range615.88 on616.43 our,616.68 coming617.32 out617.55 of617.63 our617.8 class617.88 and618.12 comp?618.27
618.84 PROAKIS618.84 -618.84 Yes.618.84 But619.32 we619.63 started619.96 at620.36 the620.6 80th620.75 percentile621.34 of621.9 the622.14 range622.22 in622.62 an622.86 effort622.94 to623.26 make623.34 sure623.58 that623.82 we624.14 were624.3 taking624.3 this624.7 data,624.94 placing625.34 ourself625.74 in626.14 a626.3 competitive626.46 place626.94 for,628.78 as628.94 we628.94 did631.16 the631.32 study.632.04 So,632.04 and632.04 even632.28 then,632.52 the633.25 80%633.4 range634.04 for634.44 this634.61 job634.85 would635.08 have635.25 been635.4 about635.57 120635.96 to636.44 160,636.68 and637.32 then637.49 we637.73 increased638.04 it638.61 to638.76 140638.85 likely.639.57 We640.75 started642.51 aggressively,643.95 but,644.91 you645.31 know,645.47 I645.71 mean,645.95 the646.19 other,647.79 was648.03 making648.27 over648.59 160.649.27 So649.6 I649.91 think650.32 that,650.48 you652 know,652.15 it's652.39
652.88 GARDNER652.88 -652.88 Was652.88 that653.03 before653.2 the653.75 class653.91 and654.15 comp654.32 study654.55 or654.96 after655.2 this656.64 compensation656.8 did657.52 not657.52 change657.84 as658.08 a658.24 result?658.32
658.8 PROAKIS658.8 -658.8 It658.8 didn't658.96 change659.28 that659.6 much.659.84 It660.48 was660.64 one662.32 of662.48 the662.64 more662.72 competitive663.04 salaries663.76 in664.92 the665.17 system.666.45
667.25 GARDNER667.25 -667.25 So667.25 it667.49 sounds667.57 like667.8 ad668.85 is669 at669.25 140.669.57 And671.49 we're671.64 gonna671.8 need672.05 to672.21 see672.29 who672.45 comes672.68 in,672.85 what673.17 they're673.33 currently673.57 earning.673.97 I674.52 mean,675.31 we675.63 can't675.79
675.79 PROAKIS675.79 -675.79 Maybe676.35 it's676.67 not676.91 the677.15 most677.31 elegant677.63 way678.03 of678.43 sending678.51 it678.99 out.679.15 But679.39 what679.55 the679.71 ad679.87 says680.11 is680.35 the680.59 step680.75 1681.47 is681.71 at682.11 140682.11 and682.11 then682.27 if682.27 you're682.27 higher682.27 step683.31 1683.55 you684.61 have684.61 higher684.61 experience,684.61 which685 is685.4 included685.8 the686.2 ad.686.28 Like,686.61 that686.85 is687.08
687.57 GARDNER687.57 -687.57 You're687.57 just687.73 setting687.96 a688.28 floor688.44 in688.68 the688.85 ad.688.92
689.4 PROAKIS689.4 -689.4 We689.4 are689.57 setting689.73 a690.04 floor.690.13 That690.37 number690.52 142-886693.25 is693.25 the693.4 lowest693.57 salary694.22 available694.54 for695.02 this695.18 position,696.14 okay.696.38
696.7 GARDNER696.7 -696.7 And696.7 if696.78 we696.94 get697.02 higher697.82 skills,698.14 we'll699.5 be699.74 paying699.9 more700.14 for700.3 higher700.38 skills700.7 or700.94 higher701.1 experience.701.42 And702.76 to703.25 some703.4 extent,703.64 correct703.88 me704.13 if704.17 I'm704.21 wrong,704.37 but704.68 we're704.85 really705 meant705.25 to705.49 be705.64 speaking705.88 about706.28 qualities707.16 and707.49 characteristics,707.73 not708.68 qualification?709.25
709.25 BAYS709.25 -709.25 Yes.709.25 Yes.709.33
709.64 PROAKIS709.64 -709.64 Quality710.21 is711.16 a,711.77 well,712.09 all712.09 quality712.65 is.713.05
713.85 GARDNER713.85 -713.85 Qualification,714.57 something714.89 like715.21 that.715.37
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SHOW NON-ESSENTIAL DIALOGUE
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1866.27 PROAKIS1866.27 -1866.27 We're1866.27 working1866.27 on,1866.6 I1866.76 mean,1866.91 so1867.15 yeah,1867.15 so1867.15 we1867.71 have1867.95 a1868.03 civic,1868.19 we've1868.6 made1868.67 it1868.91 to1869.08 a1869.23 civic1869.39 plus1869.71 website1869.95 system1870.36 where1870.76 we're1872.51 way1873.16 too1873.16 deep1873.16 into1873.16 that,1873.16 the1873.16 switch,1873.4 because1873.64 there's1873.88 so1874.12 many1874.28 different1874.52 pieces1874.84 surrounding1875.24 it.1875.64 We're1880.68 working1881 towards1881.4 an1881.8 upgrade,1881.96 but1884.98 most1885.31 of1885.63 that1885.87 is1886.11 coming1886.35 from1886.66 our1886.83 social1887.07 media1887.31 manager1887.63 and1888.11 communications1888.27 team1888.9 in1889.22 the1889.31 manager's1889.38 office1889.87 to1890.35 do1890.51 that1890.66 work.1890.9 There1891.53 are1891.69 some1891.85 pieces1892.17 of1892.57 it1892.65 that1892.81 relate1893.05 to1893.37 the1893.45 IT1893.61 director1894.01 for,1894.49 certainly,1895.45 that1895.77 Civic1896.01 Plus1896.33 changed1896.65 some1896.97 of1897.05 the1897.21 way1897.37 to1897.53 start1897.69 showing1898.01 minutes1899.14 and1899.78 agendas1900.11 for1900.83 meetings,1901.14 and1901.63 it1901.87 was1902.02 doing1902.26 very1902.59 logical1902.9 things.1903.46 It1903.87 was1904.02 me1904.42 and1904.66 Chris1904.66 complained1906.08 and1907.28 wanting1907.44 to1907.76 the1907.92 Civic1908.16 Plus1908.48 team1908.8 long1909.04 enough1909.28 that1909.6 they1909.76 eventually1909.92 changed1910.4 some1910.88 of1911.12 it1911.2 for1911.44 everybody1911.68 in1912.16 their1912.32 system1912.56 because1912.96 they1913.99 were1914.23 making1914.47 it,1914.88 they1914.95 were1915.19 requiring1915.43 an1915.91 extra1916.08 click1916.39 to1916.63 find1916.8 the1917.04 agendas1917.19 for1917.76 meetings.1917.99 It1918.32 was1918.47 like1918.63 it1918.88 really1919.04 is1919.43 intuitive1919.76 as1920.39 to1920.47 where1920.63 that1920.8 meeting1921.04 agenda1921.36 is,1922.84 and1922.92 they1922.92 fixed1923.08 that.1923.4 So1923.72 there's1924.04 a1924.76 number1924.92 of1925.16 those1925.32 things1925.56 that1926.04 keep1926.6 on1926.84 happening.1927.08 You1927.48 certainly1927.64 need1928.04 an1928.2 IT1928.36 director1928.76 who1929.16 can1929.32 kind1929.96 of1931.02 keep1931.02 on1931.41 the1931.65 civic1931.89 pluses1932.22 of1932.62 the1932.7 world1932.86 to1933.1 make1933.26 sure1933.41 that1933.74 the1933.89 way1934.06 they1934.3 operate1934.46 through1934.86 user1935.17 interface1935.41 makes1936.06 more1936.38 sense1936.62 to1937.1 work.1937.17
1938.46 FELTNER1938.46 -1938.46 Well,1938.46 again,1938.78 I1938.93 mean,1939.1 I1939.41 really1939.58 appreciate,1939.89 truly1941.32 appreciate1941.64 all1942.12 the1942.36 functionality1942.44 that1943.24 has1943.88 been1944.2 brought1944.6 to1944.84 bare1944.92 in1945.4 social1946.28 media1946.6 modules,1947.8 but1948.36 it1951.13 has1951.29 to1951.53 be1951.62 not1952.34 just1952.58 the1952.89 quality1952.97 of1953.45 the1953.53 content1953.62 of1954.1 what's1954.1 there1954.34 but1954.89 how1955.13 to1956.34 access1956.34 it.1957.38 And1958.18 it's1959.06 really1959.3 a1960.1 particular1962.26 expertise1964.66 and1964.98 it's1964.98 not1964.98 necessarily1965.14 somebody1966.02 who1966.5 has1967.2 a1967.44 bachelor's1967.61 in1968.24 computer1968.81 science1969.29 either,1970.16 right?1970.33 Because1970.33 we're1970.57 talking1970.81 about1971.13 designers.1972.4 Graphic1972.96 designers1973.29 understand1973.85 this1974.33 kind1975.03 of1975.35 language,1976.63 so1977.11
1977.11 PROAKIS1977.11 -1977.11 But1977.11 that's1977.27 why1977.51 I'm1977.75 doing1977.91 more1978.31 of1978.63 that1978.79 in1979.03 my1979.11 communications1979.43 team1980.07 than1980.31 in1980.79 the1981.99 IT1982.9 team1983.22 to1983.7 choose1983.87 that1984.11 level1984.42 of1984.66 work.1984.83 To1985.55 the1985.79 extent1985.94 that1986.35 if1986.9 the1987.14 menu1987.31 systems1987.63 of1988.11 the1988.11 organization1988.35 on1988.9 the1989.07 website1989.22 don't1991.38 make1992.74 sense,1993.46 there1994.1 are1994.1 certain1994.18 things1994.42 we1994.74 could1994.9 do1995.06 within1995.3 civic1995.7 plus1996.1 to1996.34 try1996.42 to1996.66 make1996.74 that1996.98 better1997.22 to1997.42 find1997.62
1997.94 FELTNER1997.94 -1997.94 It's1998.98 really1999.22 frustrating1999.54 even2000.42 now,2000.74 you2001.38 know,2001.52 there's2001.67 a2001.99 difference2002.84 between2003.67 mobile2003.91 ready2004.32 and2005.43 optimization.2005.6 So2006.56 it's2007.6 very2008.08 frustrating2008.39 from2009.67 an2009.91 iPad2010.15 or2011.71 iPhone2011.71 user.2012.49 The2013.27 design2013.51 of2013.91 it2014.07 now,2014.31 it's2016.47 not2016.79 optimized2017.11 for2017.75 a2017.99 mobile2018.47 user.2018.47 So2018.47 I'd2018.71 be2018.87 curious,2019.03 you2019.97 know,2020.13 is2020.38 there2020.46 a2020.7 module?2020.86 Is2021.34 there2021.65 something2021.89 else2022.3 with2023.49 civic2023.82 plus?2024.62 Because2026.3 it2026.62 just,2026.78 between2027.32 Zoom2027.72 and2028.04 everything2028.12 else,2028.44 it2028.6 just2028.76 really2028.92 doesn't2029.16 make2029.4 sense2029.64 to2029.88 me2030.04 that2030.36 that2032.2 is2032.44 not,2032.68 that2033.4 we're2033.72 staying2033.96 with2034.28 a2034.44 system2034.6 that2035 is2035.32 not2035.56 an2036.95 expert.2036.95 So2037.74 anyway,2037.98 that's,2038.31 I2038.63 know2038.79 I'm2038.9 not2039.03 on2039.27 the2039.42 committee,2041.27 but2041.42 it's2041.42 terms2041.66 of2041.98 something2042.14 that2042.63 I2043.18 feel2043.27 like2043.51 it's2043.74 kind2044.07 of2044.31 missing2044.63 or2045.03 kind2045.9 of2046.14 got2046.22 lost2046.46 through2046.78 all2047.82 this2047.98 complicated,2048.22 necessary,2049.82 that2053.13 that2053.36 kind2053.45 of2053.64 vision2053.84 has2054.16 kind2054.33 of2054.57 been2054.72 lost2055.05 from,2056.49 we2056.72 talked2056.81 about2057.05 it,2057.29 you2057.45 know,2057.53 eight2057.84 years2057.93 ago.2058.16
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2063.07 PROAKIS2063.07 -2063.07 I2063.07 mean,2063.15 we2063.87 bring2064.03 it2064.19 up2064.35 through2064.51 the2064.67 conversation2064.83 with2065.31 the2065.47 IT2065.63 director2065.95 on2066.35 there.2066.43
2066.59 FELTNER2066.59 -2066.59 Well,2066.59 it's2066.75 not2066.91 just2067.07 like2067.15 that2067.55 it2067.71 looks2067.71 pretty,2068.03 but,2068.27 I2068.51 mean,2068.59 actually,2068.83 the2069.15 state2069.31 website2069.71 is2070.19 very,2070.99 is2071.05 a2071.13 good2071.2 example2071.44 where2072.01 they2072.41 don't2072.57 necessarily2072.72 have,2073.05 I'm2073.28 not2073.44 saying2073.61 you2073.84 have2073.92 to2074.09 have2074.16 lots2074.24 of2074.48 pictures.2074.57 I'm2075.05 not2075.2 a2075.36 designer.2076.01 But,2076.8 you2076.8 know,2076.89 there2077.05 are2077.2 examples2077.36 out2077.84 there2078.01 that2078.24 really2078.48 emphasize2079.89 user2080.45 interface.2080.93
2081.49 PROAKIS2081.49 -2081.49 Yep.2081.49 Well,2081.97 this2082.69 website2083.09 is2083.09 good2083.09 for2083.41 user.2083.65 I2083.89 just2084.05 think2084.21 we2084.45 have2084.53 more2085.17 detailed2085.41 content2085.89 if2086.21 we2086.45 could2086.53 actually2086.69 get2087.01 there2087.09 to2087.33 find2087.41 it2087.65 right2087.81 now.2087.97
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SHOW NON-ESSENTIAL DIALOGUE
2104.23 PROAKIS2105.51 -2105.51 The2105.51 search2105.51 bar2105.51 is2105.51 help.2105.51 Is2105.51 it2105.59 forthcoming2105.83 in2106.39 Civic2108.55 Plus?2108.95 Like,2108.95 let2109.59 me2109.59 know2109.59 so2109.59 I2109.59 can2109.59
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2111.76 PROAKIS2113.76 -2113.76 No,2113.76 it's,2113.76 yeah.2113.76
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2117.51 GARDNER2118.23 -2118.23 But2118.23 I2118.31 think2118.47 it's2118.63 really,2119.35 I2119.51 wanna2119.67 just2119.99 plus2120.63 one2120.95 there.2121.19 I2121.35 think2121.43 it's2121.67 really2121.91 important2122.23 for2122.79 equity,2123.43 for2123.83 accessibility,2124.07 and2124.87 so2125.41 that2125.64 people2125.8 stay2126.13 engaged.2126.53 Because2127.41 they,2127.64 otherwise,2127.89 they2128.13 get2128.28 frustrated2128.45 and2129.01 throw2129.09 their2129.09 hands2129.24 up2129.49 and2129.57 then2129.64 they2130.45 don't2130.53 engage.2130.77 So2131.57 that's2131.8 not2132.05 a2132.2 good2132.28 thing.2132.45
2132.68 FELTNER2132.68 -2132.68 And2132.68 they2132.84 also2133.01 get2133.32 push2133.64 back,2133.97 like,2134.2 you2134.53 know,2134.68 that2134.84 they're2136 somehow2136.16 it's2136.72 user2137.04 error2137.44 inadequacy,2137.76 or2138.4 what2138.56 have2138.72 you2138.96 or,2139.28 and2139.84 or2140.08 they,2140.48 I2140.96 know2141.04 long2141.36 term2141.6 residents2141.92 still2142.4 they2142.64 don't2142.72 speak2143.28 English2143.52 very2143.84 well.2144.08 They2144.32 feel2154.36 intimidated.2154.36
2154.36 PROAKIS2154.36 -2154.6 We're2154.6 working2154.6 the2154.6 translation2154.6 service2154.6 process,2154.6 so2154.6 that's2154.6 also2154.6
2154.6 FELTNER2154.6 -2154.6 No,2154.6 but2154.6 I2154.6 think2154.68 this2154.76 is2155.16 way2155.16 counselors2155.16 are2155.16 important,2155.16 constituent2155.16 services2155.88 are2156.28 important.2157.16 You2157.4 know,2157.56 it's2157.64 an2158.2 important2158.36 tool.2158.36
2158.6 GARDNER2158.6 -2158.6 It2159.16 has2159.4 to2159.4 be,2160.12 like,2160.36 given2160.84 the2161.24 big2161.77 chunky2162.09 and2162.49 essential2162.72 things2163.05 that2163.36 Chris2163.68 has2164.24 been2164.49 able2164.72 to2165.05 effect2165.13 while2165.53 he's2165.77 been2165.93 here,2166.16 it2166.41 seems2166.57 like2166.81 now2166.89 maybe2167.13 we2167.45 have2167.53 the2167.77 time2168.32 and2168.57 the2168.72 capacity2168.89 to2169.36 look2169.53 at2169.68 this.2169.84
2170.63 GANNON2170.63 -2170.63 One2170.63 shouldn't2170.75 be2170.87 an,2173.43 to2173.83 obtain2174.07 data.2174.39 It2174.87 should2175.11 be2175.27 shareable.2175.51 Put2176.39 some2176.63 person2176.87 in2177.19 an2177.35 elevated2177.51 policy2178.63 and2178.86 phone2179.03 and2179.34 same2179.43 situation,2179.74 where2180.86 they're2181.11 able2181.34 to2181.59 connect2181.74 data2182.07 to2182.3 other2182.47 people2182.63 aren't,2182.95 and2183.26 they2183.34 share2183.51 that.2183.82 It2184.22 should2184.3 be2184.47 available2184.55 to2184.86 everyone.2184.95
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2215.76 PROAKIS2215.76 -2215.76 We're2216.57 working2218 with2218.16 Civic2218.32 Plus,2219.44 we're2219.68 doing2219.68 upgrades2220 to2220.56 the2220.72 program.2220.88 We2222.56 have2222.8 some2223.12 of2223.28 the2223.44 most2223.52 robust2224.16 data2224.8 on2225.28 a2225.36 website2225.52 and2226.24 available.2226.48 I2227.12 mean,2227.2 we're2227.44 literally,2227.98 like,2229.59 doing2230.22 transcripts2230.86 of2231.43 meetings2231.59 now.2231.98 I2232.3 mean,2232.39 there's2232.55 all2232.95 sorts2233.11 of2233.43 information.2233.66 The2234.63 links2236.65 between2237.21 GIS2237.85 and2238.65 permit2240.65 data2241.05 here2241.45 are2241.85 better2242.01 than2242.33 anything2242.49 I've2242.89 ever2243.13 seen2243.45 anywhere2243.69 in2244.01 the2244.09 country.2244.25 Like,2244.55 you2244.71 can2244.95 go2245.03 into2245.51 our2245.76 mapping2246.07 system,2246.47 tap2247.36 on2247.51 a2247.76 parcel,2247.91 and2248.88 get,2249.03 like,2249.36 building2249.59 permits2250.07 going2250.47 back2250.71 to2250.95 the2251.03 beginning2251.19 of2251.6 time2251.68 for2252 that.2252.08
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2262.07 PROAKIS2262.07 -2262.07 Part2262.07 of2262.3 that2262.39 is2262.55
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2313.91
SHOW NON-ESSENTIAL DIALOGUE
2320.41 GARDNER2321.3 -2321.3 So,2321.3 related2321.3 to2321.7 that,2321.86 so2322.92 first,2323.8 one2324.04 quick2324.04 aside2324.36 when2324.68 we2324.92 talk2325.08 about,2325.24 if2325.56 we2325.72 actually2325.8 start2326.12 talking2326.36 about2326.52 the2326.76 qualities2326.84 and2327.72 characteristics,2327.8 one2328.68 thing2328.84 I2329 would2329.16 say2329.4 that2329.64 Chris2329.8 had2330.12 that2330.28 was2330.44 extreme,2330.76 from2331.43 my2331.59 perspective,2331.76 really2332.16 valuable2332.39 was2332.88 curiosity2333.2 and2333.68 a2333.91 willingness2333.99 to2334.39 dive2334.47 in2334.72 on2334.95 stuff.2335.03 When2335.84 you2336.07 talk2336.16 about2336.32 what2336.55 we2336.72 have2336.88 right2337.11 now2337.36 with2337.51 the2337.68 planning2337.84 system,2338.23 I2338.88 saw2339.11 something.2339.36 I2339.84 sent2339.91 it2340.16 to2340.32 him.2340.47 It2340.8 was2340.95 stunning,2342.7 that2342.86 my2343.02 son,2343.42 one2343.5 of2343.5 my2343.58 son2343.74 who's2343.9 a2343.98 coder2344.06 sent2344.46 to2344.7 me2344.78 because2344.94 it2345.26 was2345.34 best2345.66 in2345.9 class.2346.06 And2346.94 I2347.18 remember2347.34 thinking,2347.66 like,2348.06 this2348.22 is2348.46 a2348.7 1002348.7 years2349.02 ahead2349.26 of2349.42 us.2349.58 Chris2349.74 was2350.24 on2350.49 the2350.64 phone2350.72 with2350.97 that2351.13 guy2351.29 that2351.61 day,2353.05 and2353.2 I2353.2 don't2353.29 think2353.45 we've2354.09 achieved2354.41 what2354.81 that2355.05 example2355.29 was,2355.77 but2356.01 where2356.41 we2356.64 are2356.81 is2357.05 amazing.2357.29 So,2358.01 I2358.24 just2358.41 really2358.64 wanna2358.89 emphasize2359.29 that.2359.68
2360.47 Separately,2360.47 I2360.95 don't2361.83 know2361.99 why2362.15 it2362.31 never2362.39 occurred2362.63 to2362.95 me2363.03 before,2363.19 but2363.51 I2364.39 discovered2364.55 this2364.95 week2365.11 in2365.35 discussing2365.91 something2366.31 with2366.63 the2366.87 chief2366.95 that2367.19 the2367.43 police2368.07 website2368.47 is2368.95 not2369.19 on2369.51 our2369.93 website.2370.09 And2370.34 I2370.66 don't2370.73 know2370.89 if2371.05 they're2371.22 the2371.38 only,2371.53 I2371.86 mean,2372.01 I2372.09 think2372.18 the2372.41 library2372.49 and2372.82 school2372.89 should2373.14 be2373.3 separate,2373.45 but2373.86 they're2374.01 a2374.26 municipal2374.89 department.2375.45 So2375.93 just,2376.18 this2376.66 is2376.82 less2376.97 about2377.22 the2377.45 quality2377.53 and2378.01 characteristics.2378.01 But2378.57 is2379.2 there2379.36 a2379.6 plan2380.28 to,2380.96 you2381.04 know,2381.2 rather2381.44 than2381.68 having,2381.84 like,2382.08 a2383.12 series2383.2 of2383.52 villages,2383.76 you2384.24 do2384.4 your2384.64 section2385.12 of2385.44 the2385.52 website,2385.6 I'll2385.92 do2386.24 mine.2386.32 I'll2386.64 do2386.8 it2386.96 over2387.04 here.2387.36 That2387.6 means2387.76 I2388 can't2388.08 update2388.4 it2388.72 with2388.8 basic2389.16 information2389.47 because2389.71 I2390.03 have2390.11 no2390.36 staff2390.59 who2391.07 have2391.32 the2391.47 skills,2391.64 which2391.95 is2392.2 the2392.28 problem2392.43 that2392.84 came2392.99 up2393.11 with2393.23 the2394.68 chief.2394.84 Is2395.47 there2395.71 a2396.43 plan?2396.51 Did2396.99 Chris2397.23 have2397.47 in2398.09 the2398.25 IT2398.25 strategy,2398.49 a2398.97 plan2399.13 to2399.45 actually2399.69 bring2400.49 everybody2400.73 onto2401.29 the2401.61 same2401.77 system2402.09 so2402.49 we2402.65 all2402.89 have,2403.05 they2403.37 have2403.53 the2403.69 same2403.85 look2404.01 and2404.25 feel,2404.33 they2405.03 have2405.18 the2405.34 same2405.51 logics2405.74 in2406.22 the2406.3 way2406.46 we2406.63 search2406.78 for2407.03 things,2407.26 etcetera?2407.51 Is2408.07 that2408.22 because2408.7 I2408.94 just,2409.34 like,2409.74 why2409.9 would2410.07 that2410.22 be,2410.46 why2410.7 would2410.86 they2410.94 have2411.11 a2411.18 different2411.34 site,2411.82 you2411.9 know2411.9 what2412.07 I2412.22 mean?2412.47
2413.43 PROAKIS2413.43 -2413.43 This2413.43 is2413.67 an2413.75 ongoing2414.23 topic2414.71 of2415.11 conversation.2415.43
2416.07 GARDNER2416.07 -2416.07 Maybe2416.07 we2416.39 should2416.47 take2416.63 it2416.87 off2417.03 the2417.11 table.2417.27
2417.91 PROAKIS2417.91 -2417.91 And2418.23 I'll2418.47 just2418.63 say2418.87 that2419.11 this2421.47 is2421.64 a2421.88 tough,2422.04 this2422.43 will2422.76 be2422.99 a2423.24 discussion2423.39 with2423.8 the2424.04 municipal2424.52 IT2424.91 director2425.39 about2425.8 what2426.2 makes2426.52 sense2426.76 in2427.24 terms2427.47 of,2427.8 I2430.46 mean.2431.66 So2431.98 think2431.98 about2432.22 it,2433.1 you've2433.34 got2433.58 content,2434.94 you've2435.26 got2435.26 user2435.82 experience,2436.38 and2437.1 then2437.34 you've2437.5 got2437.82 the2438.06 operation2438.84 organization2439.16 system.2440.13 Clearly,2440.68 the2441.09 operation2441.24 organization2441.72 has2442.28 to2442.53 come2442.61 from2442.84 the2443.01 IT2443.16 director,2444.2 and2444.28 in2444.28 most2444.36 departments,2444.68 the2445.09 content2445.24 probably2445.89 has2446.28 to2446.45 come2446.61 from2446.84 the2447.01 department.2447.16 But2448.41 it2448.65 is2448.89 a2449.05 little2449.13 awkward2449.37 when2449.69 you2449.93 have2450.01 the2450.25 operation2450.41 assistance2450.89 sitting2451.37 in2451.69 a2451.85 department2451.93 traffic2452.49 than2452.89 IT.2453.21 And2454.25 I2455.45 want2455.61 the2455.77 user2455.93 interface2456.25 side2456.65 to2456.89 sit2456.97 with2457.13 the2457.28 communications2457.59 team.2457.99 I2458.32 want2458.47 the2458.64 three2458.8 pieces2459.11 to2459.36 all2459.52 work2459.76 together.2459.99 We've2461.52 made2461.68 a2461.91 lot2461.99 of2462.24 progress.2462.32 There2463.36 is,2463.59 you2464.72 know,2464.8 in2465.49 particular,2465.73 the2466.37 conversations2466.69 about2467.33 what2467.57 to2467.81 do2467.97 with2468.13 the2468.29 department2468.93 that's2469.17 kind2469.17 of2469.33 running2469.41 their2469.65 own2469.89 separate2470.13 thing.2470.45 It's2470.61 still2470.85 kind2471.49 of2471.73 an2471.89 ongoing2471.89 conversation.2472.37
SHOW NON-ESSENTIAL DIALOGUE
GARDNER2478.13 -2478.13 I2478.13 mean,2478.13 the2478.44 chief2478.61 now2478.84 has2479.09 a2479.24 monthly2479.32 report.2479.72 He2480.36 can't2480.53 put2480.76 it2480.88 on2481.01 his2481.16 website2481.95 because2482.19 there's2482.19 no2482.19 one2482.27 in2482.51 his2482.67 department2482.83 that2483.15 knows2483.31 how2483.55 to2483.63 put2483.71 that2483.95 on2484.11 his2484.27 website.2484.43 Like,2484.91 that2486.35 is2486.59 silly,2487.71 you2488.75 know,2488.75 so.2488.75
2488.75
SHOW NON-ESSENTIAL DIALOGUE
2500.61 GANNON2500.61 -2500.61 Just2500.61 like2500.85 you're2501.17 looking2501.41 at2501.73 consolidating2502.05 all2502.69 the2502.93 various2503.73 department2504.05 ITs2504.61 into2505.09 one2505.41 part2505.65 that2505.97 the2506.37 Commonwealth2506.85 had2507.09 done2507.09 seven2507.89 years2508.21 ago,2508.85 created2509.17 a2509.17 separate2509.33 Executive2510.63 Office2511.14 of2511.14 Technology2511.66 and2512.78 other2513.03 great2513.18 services.2513.43 And,2514.39 one2515.74 component2515.99 of2516.55 that,2516.7 it2517.66 created2517.91 a2518.39 municipal2518.55 offshoot2521.01 to2521.57 work2521.73 with2522.05 cities2522.29 and2522.69 towns2522.85 to2523.41 create2524.21 this2524.45 large2524.69 silo.2525.41 The2528.07 cities2528.23 and2528.55 towns2528.8 spent2530.55 financial2530.64 revenue2530.64 creating2530.64 their2531.03 own2531.2 data2531.84 security2532.23 and2532.95 other2533.11 types2533.43 of2533.84 issues.2534.23 So2534.64 it's2535.14 on2535.3 the2535.46 forefront,2536.02 it's2536.26 probably2536.26 in2536.58 the2536.66 short2536.82 term2537.06 plan.2538.02 But2538.34 I2538.34 think2538.42 our2538.66 new2538.82 CIO2539.06 would2540.02 be2540.18 that2540.9 person2541.14 to2541.62 work2542.66 with2542.91 the2543.07 folks2543.14 who2543.55 are2543.63 doing2543.78 that.2544.03 The2544.66 folks2547.63 who2547.95 did2548.11 that2548.26 were2548.51 physically2548.74 put2549.14 in2549.39 my2549.86 office2550.11 space2551.08 to2551.4 visual2552.04 services2552.44 so2553 we2553.24 could2553.4 have2553.48 the2553.72 brainstorming2554.12 and2554.92 synergies2555.08 of,2555.72 you2555.96 know,2556.12 talking2556.44 about2556.68 the2556.92 municipal2557.8 government.2558.74 But2558.74 the2558.74 guy2558.89 that2559.26 is2559.61 in2559.78 charge2559.93 of2560.26 that2560.34 operation,2560.57 he2561.45 end2561.7 up2561.86 going2562.02 to2562.41 be2562.57 the2562.66 CIO2562.82 of2563.3 Worcester.2563.45 But,2564.41 you2565.05 know,2565.22 it's2565.45 something2565.61 on2565.93 the2566.09 forefront,2566.74 it's2566.97 something2566.97 that'll2567.3 be,2567.61 you2568.03 know,2568.11 it2568.27 will2568.43 happen2568.67 to2570.27 the2570.35 extent2570.51 that2570.91 we2571.23 can2571.39 have2571.63 our2571.87 CIO2572.19 tap2573.15 into2573.39 that.2573.63 That'd2574.27 be2574.59 the2574.83 best.2575.31
SHOW NON-ESSENTIAL DIALOGUE
2579.76 BAYS2579.76 -2579.76 I'm2579.76 just2580.01 gonna2580.16 say2580.41 one2580.57 last2580.72 thing,2581.2 and2581.61 I2582.16 think2582.24 that2582.49 this2582.89 is2583.13 kind2583.28 of2583.45 where2583.68 everybody,2584.24 like,2585.11 just2585.43 having2585.67 somebody2585.99 who2586.55 has2586.71 the2586.95 vision2587.19 who2587.75 can2587.91 see,2589.67 first2590.31 of2590.55 all,2590.63 anticipate2590.87 our2591.43 needs,2591.59 and2591.99 anticipate2592.95 what's2593.59 happening,2593.91 you2595.04 know,2595.28 new2596.72 things2596.88 that2597.2 are2597.36 happening2597.52 in2598.08 the2599.84 world2600.08 of,2601.66 you2602.3 know.2602.3 But2602.3 I2602.62 think2603.82 that's2603.98 gonna2604.22 be2604.46 really2604.62 important.2604.94 That's2606.3 all2606.54 I2606.7 had.2607.02
2607.02 GANNON2607.02 -2607.02 And2607.02 one2607.5 final2607.66 point2607.98 I2608.1 meant2608.22 to2608.38 say,2608.62 Chris2609.49 was2609.74 brilliant2609.89 at2610.3 explaining,2610.54 you2611.26 know,2611.41 very2611.89 technical2612.3 terms2612.78 to2613.09 the2615.02 layman.2615.02 That2615.02 would2615.18 be2615.66 an2615.89 ideal,2616.05 you2616.7 know,2616.86 I2617.26 don't2617.34 think2617.5 I2617.58 could2617.74 find2617.9 anyone2618.14 like2618.54 Chris,2618.78 but2619.02 someone2619.66 who2620.06 could2620.22 explain2620.62 that2621.1 to2621.9 a2622.54 layman.2622.54
2622.54 BAYS2622.54 -2622.54 He2622.54 was2622.78 very2623.02 good2623.18 at2623.34 that.2623.5
SHOW NON-ESSENTIAL DIALOGUE